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Highway Emergency Ambulance service

With the completion of the multi-billion 966 kilometers North-South Expressway in 1994, motorists can now cut down travelling time from Bukit Kayu Hitam at the Kedah-Thailand border to Johor Bahru to less than twelve hours. With higher speeds and more vehicles on the road, accidents are common. In 1995, SJAM stationed twenty two ambulances, each manned by three fully-trained members, at various PLUS toll stations. The objective of the Highway Emergency Ambulance Service (HEAS) is to provide first aid at any motor vehicle accidents at
the earliest opportunity before the arrival of secondary support. Our presence also serves as a reminder to motorists to drive carefully; thus, contributing to indirect preventive measures.

Since the introduction of the service, 1,200 members have been rotated on an eight-hour shift over a period of four days during every Hari Raya and Chinese New Year balik kampung rush.
Annual financial support to run the HEAS comes from major
corporations - Sports Toto (M) Berhad, Genting Group, YTL Corporation, Lee Foundation, PLUS and Petronas Dagangan Berhad which sponsors petrol for our ambulances.

As a result of HEAS, members have been exposed to advanced first-aid skills particularly in triage, casualty management at accident scenes, rendering first aid assistance at the scene rather than in transit to hospitals and basic life support. From this programme, SJAM standardised first aid procedures and equipment across the nation and improved our members’ first aid standards. Ambulances are now better equipped to handle severe cases and most importantly, SJAM has been able to reach out to communities beyond Kuala Lumpur, Pulau Pinang
and Johor Bahru.