SJAM started the new millennium by receiving several Malaysia
Book of Records awards in first aid training, haemodialysis
and ambulance services. SJAM embraced the information
technology revolution to improve administrative efficiency and foster greater interaction among officers, members and the public.
In 2001, SJAM started the first Emergency Medical Technician Course in collaboration with the Hospital Universiti Kebangsaan Malaysia. The training wing continued the effort to improve their
training course structure and curriculum. The SJAM Tutors’ Workshop was organised on 13 October 2001 at the National Headquarters.
To streamline the administration and coordination of all SJAM units in the Teachers’ Training Colleges, the Kawasan Bahagian Pendidikan Guru (Teachers’ Education Division) was granted an Area status, headed by an Area Commander in 2002. To ensure that SJAM is kept abreast of the application of information technology nationwide, the National Headquarters set up its own website in 2003. The website - http://www.sjam.org.my provides members and the public with the latest information regarding
the activities of our organisation. In 2003, the “Berita” bulletin was renamed “The Responder” and published in full colour.
SJAM Wilayah Persekutuan hosted the 95th Anniversary National Conference in Genting Highlands in 2003 and for the first time Adult Members, were invited to join the conference. The National Conference hosted by SJAM Melaka in the following year brought the event to a higher level by inviting officers and members from across the Causeway to brainstorm on the two organisation’s future and close cooperation.
SJAM extended its service scope to the community. Taiping Area launched the Nursing Home for the Elderly in 2003, Melaka Area 2 launched its Heart Screening Centre in 2005 while SJAM Pulau Pinang launched its Emergency Medical Assistance Service (EMAS) in 2005.
In 2006, the National Headquarters started revising the General Regulations and Dress Regulations, the most significant changes being in the Adult Ambulance and Nursing Members uniform. Based on feedback at the 2004 National Conference, the National Headquarters implemented the changes in 2007 to meet the needs of field work and ceremonial occasions.
The Malaysia Book of Records
In 1998, SJAM was entered into the Malaysia Book of Records as the first NGO that owns and operates the most ambulances in Malaysia.
In 2000, SJAM Melaka entered the Malaysia Book of Records for exhibiting 2,000 golden dragons which were later sold to raise funds for its haemodialysis centre.This was followed by SJAM Pulau Pinang for being the first NGO in the country to be awarded the ISO 9002 certificate in First Aid Training. SJAM Kawasan Pantai Selangor was the first NGO to attain ISO 9001:2000 (scoping provision of Ambulance Services, Management of Haemodialysis Centres, Membership Recruitment and First Aid Training) and the first NGO Dialysis Centre to attain ISO 9001:2000 (scoping Dialysis Centre) the status recognised in the Malaysia Book of Records in August 2002.